Your custom pet portrait will begin as a hand-drawn sketch, which we'll complete within 15-20 days. We'll then send you a digital image of the sketch for your approval. Once you've given us the go-ahead, we'll start creating your portrait. Please remember that because this is a custom-made item, we're unable to offer refunds after you've approved the sketch.
Each portrait is beautifully framed using a high-quality, extra-thick acrylic that's six layers deep. This makes for a very sturdy and durable frame, approximately 5 centimeters thick.
After you've made your payment, please send a clear photo of your pet to our customer service team at peticgrow@gmail.com
